What to expect - Our Process

1. Notify us of your intent to cancel by completing the form below.
2. You will receive an automated response with a tracking number. Please keep this number; it is your confirmation that you notified us of your intent to cancel. (If you don't receive a tracking number, then we didn't receive your request, and you will need to contact our billing group at 1-800-438-8374.)
3. We will email / fax you a formal cancellation form that must be signed by an authorized contact on your account and faxed back to us at the number listed on the form.
4. Once we receive a signed & dated cancellation request, we will send you a confirmation that details the services to be cancelled, the effective date of the cancellation, and a summary of any early termination fees or other charges that are applicable.

Important: Save this confirmation. It is your proof that we have received and accepted your cancellation request. Until you receive this confirmation, you do not have a valid cancellation.

Yes, I have read and understand the terms listed above. Proceed to cancel services.

No, I do not understand or agree with the terms listed above. Please send me to get help.