Make it easy on yourself. Pick our brains.

Even though you do much of your business on the Internet, you don't have to have an IT staff. Verio already has the expertise and the experience to manage your Web presence — and the depth of knowledge you need to meet your business goals.

To learn more about Professional Services Managed Support from Verio and for Pricing Information call (877) 273-3190 to talk to a Verio IT expert.

Content updates
Our trained, experienced technicians can provide updated text, graphics, HTML coding, and database-driven content.

Programming/Coding support
We can optimize performance for your Website and make code corrections and rewrite code, as needed.Site configuration/housekeeping.

Maintenance/housekeeping
There are many tasks to perform to keep your site up and running the way it's supposed to. Zone file changes, new domain setup, addition of email accounts and permissions — even training and support are part of our professional services.

Monitoring and Security Services
Downtime events, backups, database monitoring, email and pager alerts are all part of what Verio offers. And we include compliance and security auditing too, to add to your peace of mind.

Our IT technicians can help you with a broad range of site management capabilities:

Dedicated customer support
You can choose to have one of our Lead Technical Engineers or an Account Manager assigned to your account. We can also provide immediate attention to any emergency issues that arise.

Data migration
We'll move your data and applications seamlessly from where they now reside to one of our state-of-the-art Tier-1 facilities.

Software patches and upgrades
We will implement new code releases, library updates, and software upgrades, at your request.

Our focus is solely turning on the power of the Internet — every minute of every day all over the globe. We build solutions with unparalleled scalability to suit the needs of companies, large and small. At the core of our company is a Tier-1 global network designed exclusively for Internet data transport.

IT Services Comparison Chart

	IT Basic Support	IT Advanced Support
Website Content Updates
Content Updates	x	x
Graphic Placement	x	x
Programming/Coding Support
Warranty Code Support (Native Code)	x	x
Warranty Code Support (Third-Party Code)		x
Database Object & Optimization		x
Routine Database Maintenance		x
Database Performance Tuning	x	x
Reactive Database Failure Resolution		x
Performance Tuning (scripts)	x	x
Code Execution Monitoring		x
Third-Party Code Debugging & Support		x
Marketing Optimized Pages	x	x
Multimedia Code-level Debugging & Support		x
Software Patches, Software Upgrades
Software Patching & Updates or Upgrades	x	x
Database Patching, Updates or Upgrades	x	x
Module Patching & Updates or Upgrades	x	x
Software Patches, Software Upgrades (Third Party)
Software Patching & Updates or Upgrades		x
Database Patching, Updates or Upgrades		x
Module Patching & Updates or Upgrades		x
Maintenance Tasks
DNS or Zone File Changes	x	x
New Domain or Virtual Host Setup	x	x
Add Email Accounts	x	x
Permissions Configurations	x	x
Setup Users	x	x
Setup FTP/ SSH Accounts	x	x
Training and Support	x	x
Setup/Configure Web Analyzer	x	x
Streaming Media Server Support		x
Monitoring Services
Monitoring Down Events		x
Port & Network Device Monitoring		x
Application Service Monitoring		x
Database Monitoring		x
Business Transaction Monitoring		x
Email/Pager Alerts		x
Backup & Data Management		x
Centralized Managed Backup		x
Custom Backup Scheduling		x
Backup Integrity Verification		x
Dedicated Customer Service Support
Lead Technical Engineer Assigned to Account	x	x
Immediate Escalation of Emergency Issues	x	x
Account Manager Assigned to Account	x	x
Security Services
Block Ports & Monitor	x	x
Restrict IPs & Monitor	x	x
Security Auditing Services		x
HIPAA Compliancy Services		x
SPAM Optimization		x

To learn more about Professional Services Managed Support from Verio and for Pricing Information call (877) 273-3190 to talk to a Verio IT expert.